07 / CASOS DE ESTUDIO EXPERTOS

Sistemas que cambiaron cómo operan nuestros clientes.

Diez despliegues en producción donde herramientas fragmentadas, datos aislados y flujos manuales fueron reemplazados por un único Sistema Operativo de IA seguro.

01

Global Tier-1 Bank

FINANCE

Desafío

Month-end reconciliation across 40+ subsidiaries required 800 analysts and still produced material misstatements. Point-solution RPA bots broke every time source schemas changed.

Solución

Built an Autonomous Reconciliation OS with a Memory Layer over all general ledgers, a Logic Layer of deterministic multi-agent reconcilers, and an Action Layer that posts adjustments via the core banking API.

Resultados

Reconciliation cycle reduced from 14 days to 4 hours. Zero material misstatements in three consecutive quarters. 70% of analyst time reallocated to exception investigation.

02

Pan-European Retailer

RETAIL

Desafío

Demand forecasting was spread across seven spreadsheets and three legacy systems, causing over-stock of €120M and stock-outs in high-margin categories.

Solución

Deployed an Intelligent Inventory & Demand OS that ingests POS, warehouse, weather, and event data into a unified knowledge graph and runs continuous forecasting agents.

Resultados

Inventory carrying cost down 23%, stock-outs reduced by 41%, and forecast accuracy improved from 64% to 91% within two quarters.

03

Continental Logistics Provider

SUPPLY CHAIN

Desafío

Dispatchers manually coordinated 12,000 daily shipments across 8 countries. Delays cascaded because no system could reason about the full network state.

Solución

Implemented a Predictive Logistics Agent Grid where planner agents negotiate routes, carrier agents report ETAs, and executor agents update TMS and customer portals in real time.

Resultados

On-time delivery improved from 82% to 96%. Dispatch planner workload cut by 60%. Fuel costs dropped 11% through better load consolidation.

04

Regional Hospital Network

HEALTHCARE

Desafío

Clinicians spent 35 minutes per shift hunting for patient history across three EHRs, leading to delayed decisions and duplicated tests.

Solución

Created a Clinical Decision Support OS with private-VPC RAG over structured and unstructured records, citation-backed summaries, and deterministic guardrails for every recommendation.

Resultados

Clinician documentation time reduced by 42%. Duplicate imaging down 18%. System operates entirely inside the hospital’s air-gapped VPC.

05

B2B SaaS Scale-Up

INFRASTRUCTURE

Desafío

Microservices generated 2M alerts per month. The platform team was drowning in noise; MTTR for customer-facing incidents exceeded 4 hours.

Solución

Built a Self-Healing Platform OS that correlates logs, metrics, and traces, dispatches remediation agents with human-in-the-loop approval, and learns from each incident.

Resultados

Alert noise reduced by 89%. MTTR dropped to 18 minutes. Two critical incident classes are now resolved autonomously without paging engineers.

06

National Insurance Group

INSURANCE

Desafío

Claims adjusters manually reviewed 250,000 documents annually. Processing times averaged 11 days, and fraud detection was reactive.

Solución

Deployed a Claims Intelligence OS with document extraction agents, policy-knowledge RAG, and a fraud-detection model ensemble that flags anomalies before payout.

Resultados

Average claims processing time reduced to 1.2 days. Fraud recoveries increased by €8.4M in year one. Adjuster capacity doubled without new hires.

07

Renewable Energy Utility

ENERGY

Desafío

Grid operators lacked a unified view of demand, generation, and storage. Dispatch decisions were made on stale data and gut feel.

Solución

Engineered a Grid Optimization OS that fuses SCADA, weather, market, and asset data into a live digital twin and recommends dispatch actions with explainable reasoning.

Resultados

Curtailment reduced by 14%. Revenue from arbitrage increased by 9%. Dispatch decisions now account for 10,000+ real-time variables.

08

International Law Firm

LEGAL

Desafío

Associates spent 30% of their time on routine contract review across 14 jurisdictions. Version control and clause consistency were manual.

Solución

Built a Contract Analysis OS with jurisdiction-aware clause libraries, risk-scoring agents, and a continuous feedback loop from senior partners.

Resultados

Contract review throughput up 4x. Risk-flag accuracy reached 94%. Junior associate ramp time shortened from 6 months to 6 weeks.

09

Precision Manufacturer

MANUFACTURING

Desafío

Quality inspection relied on sampling and human visual checks. Defects reached customers before they were detected, damaging a key OEM relationship.

Solución

Deployed a Quality Assurance Vision OS that combines computer-vision models, production-line sensor fusion, and a root-cause agent that feeds corrections back to CNC machines.

Resultados

Defect escape rate dropped by 87%. Inspection throughput increased 12x. The OEM relationship was restored and expanded.

10

Global E-commerce Marketplace

E-COMMERCE

Desafío

Fraud losses exceeded $40M annually while false positives frustrated legitimate merchants and shoppers. Rules-based systems could not adapt to new attack patterns.

Solución

Implemented a Fraud Detection OS with behavioral graph networks, real-time risk scoring, and model-agnostic agents that propose policy updates to human reviewers.

Resultados

Fraud losses down 63%. False positives reduced by 51%. New fraud patterns are detected and mitigated in under 4 hours.

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