Privacy Policy
Last updated: January 20, 2026
Introduction
Eliama Agency ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Submit an audit request form
- Contact us via email or contact forms
- Register for our services
- Subscribe to our communications
This information may include: name, email address, phone number, company name, job title, and any other information you choose to provide.
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Referring URLs
- Pages viewed and time spent on pages
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and audit requests
- Provide, maintain, and improve our services
- Send you technical notices, updates, and support messages
- Communicate with you about products, services, and events
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address technical issues
- Comply with legal obligations
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your consent: We may share your information with third parties when you give us explicit permission
- Service providers: We may share information with vendors and service providers who perform services on our behalf
- Legal requirements: We may disclose information if required by law or in response to valid legal requests
- Business transfers: In connection with any merger, sale of company assets, or acquisition
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Objection: Object to our processing of your personal information
- Portability: Request transfer of your information to another service
To exercise these rights, please contact us at the email address provided below.
Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
International Data Transfers
Your information may be transferred to and maintained on computers located outside of your jurisdiction where data protection laws may differ. We take appropriate steps to ensure your data is treated securely and in accordance with this Privacy Policy.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Eliama Agency
Email: privacy@eliamaotileo.be